FAQ

Frequently asked Questions

No, they might not be all available from stock. Users can see the availabilities on real time in the product page.

If one or multiple products are not available from stock, the user can proceed to ask a quote and put them in the cart. Whitin 24 hours, the user will see our reply and quotation with proper delivery time on his Dashboard under the section “My Quote Requests”. At this time the user can decide whether to accept the quotation. If the user accepts and pays the quotation, the previous quote will be turned to order that can be checked under the section “Orders” in the Dashboard. It’s not possible to put together in the cart parts in stock and parts not in stock.

The “Quote Requests” are listed on the user Dashboard, inside the section “My Quote Requests”. Here you can view your Quotes history and pay for the new ones.

The quotation will be sent within 24 hours and will include prices and delivery times. 

The user will see our Quote in his Dashboard.

The user can proceed to pay an instant order only for the parts available in stock.

It’s not possible to put together in the cart parts in stock and parts not in stock.

We accept payments by credit cards, Paypal or bank wire transfer.

We accept payments by credit card, Paypal and bank wire transfer.

Orders history is listed on the Dashboard, inside the section “Orders”. 

YouDiesel products are almost entirely of Italian origin and benefit from the European Union free trade agreements entered with numerous countries around the world for the reduction of import customs duties.

The following countries benefit from the free trade agreements made with the European Union which allow for reduced or no import duties for all the products made in European Union, Italy included.

Thanks to these agreements, the customer residing in the following countries will benefit from reduced or zero customs duties since most of our products are made in Italy / European Union.

Iceland (IS), Liechtenstein (LI), Norway (NO), Switzerland (CH), Turkey (TR), Egypt (EG), Albania (AL), Algeria (DZ), Andorra (AD), Ceuta (XC), Chile (CL), Färöer (FO), Israel (IL), Jordan (JO), Lebanon (LB), Morocco (MA), Macedonia (MK), Melilla (XL), Mexico (MX), South Africa (ZA), Tunisia (TN), West Bank and Gaza Strip (PS), Bosnia and Herzegovina (BA), Montenegro (ME), Serbia (XS), CARIFORUM (CAF), South Korea (KR), ESA, GSP, MAR-ACP, EEA, WPS, Peru (PE), Colombia (CO), Ecuador (EC), Central America (CAM), Georgia (GE), Moldova (MD), Ukraine (UA), CAS, OCT, West-Pacific countries, Canada (CA)